Author Archives: advchiro

COVID-19 Mask Mandate: Update

Recently the Chief Medical Officer of Health provided an update to Ontario’s COVID-19 reopening plan. As of March 21st, 2022 mask mandates are being relaxed in most public settings in the province EXCEPT for healthcare settings.

As a result, our office must continue to follow the guidelines set out by the Ministry of Health (MOH) and require staff and patients to continue to wear a mask while in the office until April 27, 2022.

It might be a little disappointing for now, but we look forward to seeing your beautiful faces then!

St Patrick’s Day

Before there was green beer and funny hats, St. Patrick’s Day was intended to honor Ireland’s patron saint.

Driving the snakes from Ireland and all that.

There’s a lot of legend in the story. To begin with, there probably weren’t any snakes in Ireland. The tale is allegory for evangelizing Christianity in what was then a pagan land.

But let’s stick with the snakes for our purposes because it’s a good lesson.

We all have snakes, those things in your life that don’t contribute to your health and wellbeing, but they remain just the same.

It could physical, like chronic pain, excessive weight, poor nutrition or not getting enough sleep.

Or mental, like toxic people in your life, lack of purpose or a dead-end job.

What are your snakes?

What are the choke points in your life that are keeping you from feeling better and being the person you want to be?

St. Patrick’s Day is a holiday around the globe.

Yes, it’s a great time to mark the coming of spring, family and friendship.

Take a moment this year, to take a moment to think about the origins of the celebration and commit to pushing out the snakes.

Chiropractic care is a good start toward improving your physical and mental health. Stop by and see us this St. Patrick’s Day.

Then celebrate your good fortune.

The Irish saying “Sláinte” is commonly interchanged with “cheers” in Canada and elsewhere.

The literal translation is “health,” which seems like an appropriate sentiment for life more generally.

From all of us at Advance – Sláinte!

The Return Of Registered Massage Therapy Treatments (Sort Of…)

You may have heard the announcement from our government that Massage Therapy is able to resume in Ontario. While we are excited to announce that this is true, it is far from business as usual yet.

Ontario is in Phase 1 of re-opening and that means that for Registered Massage Therapy there are new guidelines as to who gets an appointment. The directive is clear:

“Prioritize clients with essential care needs while gradually resuming practice. Massage Therapy treatment is considered essential when the client’s overall health or function would considerably decline if treatment were not provided (i.e. lead to hospitalization or other serious health consequences).”

This means that, for the time being, massage therapy is limited to emergency care only. A condition is considered an emergency if it is severely debilitating and the risk of having that condition worsen is greater than the risk to the patient and therapist of potentially acquiring COVID-19. At this time, wellness care and relaxation massage are not permitted.

The college that governs massage therapy in Ontario has mandated that all therapy should GRADUALLY resume. This means therapists must work shorter hours and provide shortened treatments in order to decrease the likelihood of transmission and risk of infection.

At this point in time, we are contacting those patients in dire need whose appointments were cancelled before the COVID shut down to rebook their missed appointments. Because of Robert’s decreased hours and the long list of patients who desperately need care, it may take a while to book everyone successfully.

Thank you all for your patience and understanding.

What Will These New Appointments Look Like?

*All patients must be booked in advance. There will be no walk-in appointments.

*All patients must be pre-screened on the phone before the appointment. There are a series of questions to answer to make sure you do not exhibit any signs or symptoms of COVID-19. If you answer the questions correctly, we are good to go. If your answers raise any concerns, we will provide you with “next step” instructions to follow before your appointment.

*Only ½ hour-long appointments will be booked.

* There will be 15 minutes between each appointment to allow for enhanced cleaning and disinfecting as per Ministry of Health regulations using Health Canada-approved products.

*The clinic door will be locked at all times during massage office hours. It is recommended that you use the street parking at the front of the office so that you can be waved in for your appointment. We can also call your cell to let you know we are ready for you. Please be ready and waiting. The schedule will be tight and there is no wiggle room to extend your visit if you are late. The office must be disinfected between each and every visit. The continued good health of our patients is of paramount importance which is why cleaning time is booked into the schedule.

*No food or drink are permitted in the clinic. You will be asked to dispose of your tea, coffee, water, muffin, etc. in the garbage can on the street in front of the clinic. This includes (expensive) re-usable water bottles and canteens. Please leave such things in your car. If you are thirsty, we have glasses and water in the office.

*No guests will be permitted in the office. Only the patient will be let in. Friends, children, and/or spouses must wait for you outside the office. The only exception is the parent of a child patient. You know we are normally friendlier than this but we cannot have extra bodies in the clinic at this time.

*Patients must wear a mask for the duration of their appointments – there are no exceptions to this rule. If you do not have a mask, you may purchase a single-use, disposable one from us for $2.00. No mask, no treatment, no exceptions. Patients are permitted to use cloth masks, Robert must wear a medical-grade, disposable mask.

*Upon entering the office, patients must immediately use hand sanitizer at the front desk or wash their hands with soap and water in one of our sinks. No gloves are permitted in the office.

*All patients must sign a form stating that they have no signs, symptoms or known exposure to COVID-19. This form will be kept in your patient file to initial at each visit.

*You will be asked to pay before your treatment to limit your time at the front desk. All payment types (debit and credit) are now supported by tap to minimize touch within the office.

* Receipts will be e-mailed, no paper copies.

* The treatment room door may be kept open to increase ventilation.

As per the College of Massage Therapists of Ontario guidelines, Robert will wear a fresh disposable mask with each patient and will wash his hands and arms before and after each patient as he has always done. Fresh linen will be placed on the table at the beginning of the treatment and removed carefully to reduce risk of releasing anything from them into the air. The massage table, chair, his stool and any other surface that was touched will be cleaned and disinfected using the new protocols as outlined by the Ministry of Health and Public Health Ontario.

While this may all sound very somber and intimidating, in reality, these measures are a small inconvenience for a little while so that we can help nudge the province back to normal again and safeguard the continued good health of our practice. We thank you all for your understanding and support and cannot wait to see you all again soon!

In Health,

Robert Del Medico

COVID-19 – Re-Opening

At this time, massage therapy and acupuncture are still unavailable and there is no indication of when that might change. We will be sure to let you know the moment it does!

With that out of the way, it feels so good to announce that chiropractic care has now been opened to everyone, not just emergency cases! We have been preparing for this day for weeks!

Our enduring goal is to provide the safest possible environment while continuing to provide exceptional, individualized care to everyone who needs it. To that end, and in accordance with Ministry of Health guidelines, we have made a few changes that you will notice.

Our hours have changed and will remain fluid so that we are available to as many different patient schedules as this strange quarantine has created.

You must call ahead to book an appointment. As much as it pains us to say, “no”, we are working very hard to control the number of people in the office at any given time and so we cannot accept walk-in patient visits for now. When you call, we will ask a few simple screening questions. If we hear the right answers, you will be good to go. If we hear anything of concern, we will give you “next step” instructions.

Only those patients with an appointment will be permitted in the office. Sorry, this hurts us too but only patients, a parent of a young patient, or a patient’s support worker is allowed in the office. We just don’t have the space to have extra friends and family hang out and wait for you. This breaks our hearts – we love getting to know your friends and family but we can understand the reasons for these restrictions and we’re sure you can, too.

Face masks are not mandatory but if you have one, we would encourage you to wear it. Dr. Colautti will be wearing a mask when staying 2 metres away from patients is not an option.

Upon entering the office, you will be asked to use our hand sanitizer before answering some screening questions (again). You will then initial your travel card, circle Same, Better, or Worse and rate your progress out of 10 as usual.

We ask that you pay before your treatment to minimize the traffic at the front desk. Our tap function works for debit and credit now! If it is easier, we can also accept payment through e-transfer.

Upon entering the treatment room, you will notice that the tables are being washed and sanitized with a hospital-grade disinfectant between each and every patient. Likewise, the washroom is sanitized after each use and all common touch areas, debit machine, pens, handrails, desk tops, etc. are regularly sanitized.

To check out, we ask that you bring your travel card back to the front desk, book your follow-up appointment as needed, use our hand sanitizer one last time and carry on with your day, being as fabulous as you are!

We are so excited that our great community has finally reached this important stage and we can’t wait to serve you again!

COVID-19 – What’s Going On?!?

For those of you who feel like Dorothy after the tornado, please know that you are not alone. I have been running down the yellow brick road trying to find answers with respect to where our community is in this current pandemic, how long we’ll be here and how it will affect all of us at Advance Family Chiropractic & Massage Therapy.

In a nutshell, I am delighted to report that the most recent directive from the Province of Ontario has classified chiropractors as “essential workers” and as such we are expected to continue to serve our community. However, in an attempt to continue the practice of social distancing, we have been asked to restrict our treatments to only emergency care such as:

  • Care for patients experiencing a sudden and debilitating change in functional abilities (understood as walking, standing, sitting, lifting floor-to-waist or waist-to-shoulder, stair climbing, ladder climbing) or significant restrictions (experienced during bending/twisting, repetitive movement, pushing/pulling) as well as injury to head/neck/back and extremities.
  • Treatment aimed at alleviating significant pain, understood as pain that is incapacitating for the patient and interferes with their ability to carry out normal functioning.

To that end, we will be open the week of March 30th but we will be working restricted hours to serve those who need us most. If you have an appointment but your condition is NOT urgent, please e-mail or leave a message at the office and we will happily reschedule you when conditions go back to normal. If you are suffering, we are here to serve you. It goes without saying that if you have been out of the country or have been in close contact with such a person, we expect that you self-isolate for two weeks before coming in.

Why is social distancing important?

I had the pleasure of hearing Dr. Loh, the Associate Medical Officer of Health, Peel Public Health answer the question at a Town Hall Meeting and I want to share it.

COVID-19 is in our community. People are going to become infected, that is a fact. 85% of those infected will have a mild infection, 15% will require treatment and a very small percentage will require hospitalization. Self-isolation, social distancing, closing down schools and non-essential workplaces is our most important tool in slowing down the spread of the illness. People will still get sick but large numbers will not get sick at the same time. That is what “flattening the curve” means. This is what we’re doing now. We are preventing the overloading of our hospitals and health resources right now so everyone who needs help can get it.

How long will this last?

Again, Dr. Loh answered. We cannot know. Here’s why: the actions we take now take a while to show up as results. What we are seeing now in terms of rates of infection are the result of actions we took two weeks ago (when everyone was crammed into stores panic-buying toilet paper). It will take two weeks to see the results of the actions we are taking today – so stay the course! Anyone who has ever started a new work out or weight-loss regimen knows that you can’t do one set of push-ups or skip one dessert and expect to look like Wolverine or Sarah Connor. Repeated actions over time get results (just like your chiropractic adjustments 😉). In the meantime, stay healthy, keep others healthy, use this downtime to relax, reflect and recalibrate. We are here if you need us.


As a precautionary measure, and in accordance with the College of Chiropractors of Ontario; Advance Family Chiropractic & Massage Therapy will be CLOSED, effective immediately.  We estimate that this closure will last for approximately two weeks, with the goal of re-opening on March 30th.  This is only an estimate, as this situation remains very fluid.  The re-open date, once known, will be communicated to you by email, and on our facebook page.


The government-sanctioned closure has allowed for emergency chiropractic visits. These visits are defined as chiropractic appointments that cannot wait until we re-open. If you are suffering and want to receive an adjustment, we want you to reach out.


You can contact Dr. Colautti and Robert Del Medico directly at [email protected] to request an emergency appointment during this period.  We will not be regularly monitoring the telephone answering machine; use email to ensure a timely response.

We will check the email several times per day and respond accordingly.  

Keep your pre-set appointment calendar.  We will see you at your appointment times the week of the 30th and reschedule any missed ones for a later date.

Remember that health is an inside-out job.  Take care of your body, and it will take care of you.  Sleep, eat well, do something that brings peace to your spirit, exercise regularly, get some fresh air, and keep moving.  Do your spinal hygiene exercises, and your home traction as well, to help minimize the negative impact of missed appointments on your spine.  If you have questions about what you can do at home, please do reach out at the email above.  Our interest in your health extends beyond the times that we see each other in the office!

If you know us, you know that this absolutely guts us to close. But, of course, it’s the right thing to do.

We are here for you 100%, and can’t wait to get back at it,

Dr. Samantha Colautti and Robert Del Medico


By now we have all heard more than we want to about COVID-19.

It is important to remember that the overall risk to Ontarians remains low.

The constant media attention can make us feel overwhelmed but it is important to keep in mind that we still have some control over our situation.

What You Can Do

  • Wash your hands often with soap and water or use an alcohol-based hand sanitizer as a second best option.
  • Avoid touching your eyes, mouth and nose as much as possible.
  • Cover your coughs and sneezes with a tissue. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. Wash hands after coughing and sneezing.
  • Maintain a healthy lifestyle, including a healthy diet, exercise, and enough sleep, to enhance your body’s immune system.
  • Take the time to express gratitude for those wonderful public health workers who are working tirelessly to keep us and our loved ones healthy now and always. Keep their stress to a minimum.

If you have any concerns that you may be infected, please by-pass your MD’s office and call Peel Public Health directly at 905-799-7700 or for residents of Caledon, 905-584-2216.

  • Manage your anxiety! Panic and stress short-circuit the brain. Journal, reach out to friends and loved ones via FaceTime, read the books you’ve been meaning to get to, limit your media exposure only to reputable sources, listen to music… LOUD and dance or exercise at home.
  • Behave not as though you don’t want to get sick, rather as though you are sick and don’t want to infect others. This creates a kind, thoughtful, positive, outward-looking attitude rather than a fearful, selfish, reactionary one.
  • If you have travelled to, or have been in close contact with someone who has travelled to, hot spot areas, please postpone your appointments with us for the recommended 14 days. Thank you for helping us provide care for our patients with suppressed immune systems.
  • Small acts of kindness go a long way. You are more powerful than you think. A call, e-mail, delivering food or medication, even a cheerful smile and a wave can make a big difference.

Society has been challenged before and has prevailed and become stronger, more innovative, and more vibrant thereafter. This will be the same.

Here at ADVANCE we take the transmission of all illnesses seriously.

In light of the concerns surrounding the COVID-19 virus we are continuing to:

  • be extra vigilant with hand washing
  • disinfect tables between patients

and we have begun to:

  • disinfect the debit machine between patients

Your help keeping us all healthy is appreciated. There are boxes of Kleenexes in every room. Please use these to cough or sneeze into and feel free to use our sinks to wash your hands!

With all of us working together, we know we will get through this unscathed… and in the meantime, payment in toilet paper is appreciated.

Holiday Hours 2019

Stay Safe and Have a Wonderful Holiday Season!

Monday December 23rd, 2019: 9:00AM – 6:00PM
Tuesday, December 24th, 2019: 9:00AM – 12:00PM
Wednesday, December 25th, 2019: CLOSED – MERRY CHRISTMAS
Thursday, December 26th, 2019: CLOSED – HAPPY BOXING DAY
Friday, December 27th, 2019: 9:00AM – 12:00PM

Monday, December 30th, 2019: 9:00AM – 6:00PM
Tuesday, December 31st, 2019: 9:00AM – 6:00PM
Wednesday, January 1st, 2020: CLOSED – HAPPY NEW YEAR
Thursday, January 2nd, 2019: 9:00AM – 6:00PM
Friday, January 3rd, 2019: 9:00AM – 6:00PM

Wishing You A Warm and Happy Holiday Season!

In lieu of cards, we have made a donation to Caledon Community Services. Caledon Community Services(CCS) is a multi-service, community-based organization that supports residents in the Municipality of Caledon, Ontario, Canada. They provide counselling, donations of food, job placement, transportation and so much more to the residents in our own community who find themselves in need of support.

We are open to the end of the year with the exception of the statutory holidays and we look forward to catching up with everyone who has come back home to be with family through the holidays – especially the students! Come on in and let us straighten you out again.

It has been our pleasure to serve you throughout the year; thank you for allowing us to be a part of your life.  We wish you health and prosperity in 2019.

Dr. Samantha R. Colautti – Hons. B.Sc., D.C.
Robert Del Medico – R.M.T., Cert. Acu.
Isobel Paton – Exam Tech
Julia Schittenhelm – Front Tech

Holiday Hours

Merry Christmas, Happy Holidays and Every Best Wish For a Happy, Healthy New Year!

We will be open to serve you over the holidays, so come and take care of yourself after the craziness dies down!

Wednesday, December 27 – Friday, December 29, 2017
Tuesday, January 2 – Friday, January 5, 2018


Christmas Day
Boxing Day
New Year’s Day